About Us
Effective Date: January 4, 2026
Welcome
Welcome to modearo.com.
We love fashion and value every detail of communication and service. We strive to make shopping clearer and more reassuring: product information as transparent as possible, shipping trackable, and after-sales service executable.
Who We Are
This website was founded and operated by a family team, initially focusing on curated retail of women's and children's clothing, and gradually expanding to more clothing and accessory categories.
Whether you browse or place orders online, we hope to provide you with choices that combine style, quality, and value.
What We Offer
We offer multi-category clothing and accessory selections. Each product page strives to present key information (sizes/sizing, fabric, care instructions, shipping information, etc.) to help you make more informed purchasing decisions. If you need to learn more about placing orders, modifications/cancellations, shipping, and after-sales, please visit our FAQ page; for details on shipping range, delivery times, and fees, please check our Shipping Policy page.
Shipping Range
We currently ship to the United States, Canada, Australia, and Europe (select countries/regions); specific available shipping destinations are subject to the options at checkout. Orders are typically processed and shipped within 1–2 business days (excluding weekends and holidays). After shipping, we will send carrier information and tracking number via email. For detailed information on shipping range, rates, estimated delivery times, and exception handling, please review our Shipping Policy.
Returns & Refunds
If you need to return or exchange an item, please initiate your request within 21 days from the date of receipt and ensure the item meets return conditions. After return inspection passes, we will initiate a refund within 1–3 business days; processing time is typically 5–10 business days.
Contact Us
For assistance, please visit our Contact Us page.
Customer Service Hours: Monday to Friday 9:00–17:00 (Local Time)